ok7 Terms & Conditions

1. Introduction & Acceptance of Terms

Welcome to ok7 — Bangladesh's trusted online gaming destination. These Terms and Conditions constitute a legally binding agreement between you (the "User") and ok7 regarding your use of the ok7 website, mobile platform, and all associated gaming services offered at https://ok7.lat.

By registering an account, logging in, accessing any part of the site, or placing any wager, you acknowledge that you have read and fully understood these Terms and Conditions, and you consent to be bound by them. If you do not agree to any part of these terms, please discontinue use of the ok7 platform immediately.

2. Eligibility & Account Registration

To create and maintain an active account on ok7, you must meet the following eligibility criteria at all times:

• You must be at least 21 years of age at the time of registration and throughout your use of the platform.
• You must provide accurate, current, and complete information when registering, including your real full name, date of birth, and a valid contact method.
• You must not already hold an existing ok7 account. Duplicate accounts are strictly prohibited and will be closed without refund of balances.
• You must not be accessing the platform from a jurisdiction where online gambling is expressly prohibited by local law.
• You must not be acting on behalf of another individual or entity when registering or placing bets.

ok7 reserves the right to request supporting documentation to verify your identity and eligibility at any stage. Failure to comply with a verification request within the stipulated timeframe may result in temporary suspension or permanent closure of your account.

3. Deposits, Withdrawals & Payment Methods

ok7 supports a range of Bangladesh-friendly payment options to ensure fast, convenient, and secure transactions for all players. Supported methods currently include:

• Mobile banking: bKash, Nagad, Rocket, and Upay — transfers are processed in Bangladeshi Taka (BDT).
• Internet banking via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank (where available).
• All deposit and withdrawal amounts are displayed and processed in BDT. The minimum deposit is ৳200 and minimum withdrawal is ৳500 unless otherwise specified in a promotion.
• Withdrawals may be subject to identity verification before processing. ok7 targets a processing time of 1-3 business days, though times may vary depending on your chosen payment provider.

ok7 does not charge fees for standard deposits or withdrawals; however, your payment provider may apply their own transaction charges. All funds deposited must be used for wagering — ok7 does not act as a banking or financial institution, and deposits are not interest-bearing.

4. Bonuses, Promotions & Wagering Requirements

ok7 offers a range of promotions including a welcome bonus, reload bonuses, free spin packages, and seasonal offers tied to events like Eid, Pohela Boishakh, and the BPL cricket season. The following rules apply universally to all bonuses:

• All bonuses carry a wagering requirement (rollover) that must be completed before any winnings derived from bonus funds can be withdrawn. The specific rollover multiplier will be stated on the individual promotion page.
• Bonuses are non-transferable and cannot be exchanged for cash directly. They apply only to the account for which they were granted.
• ok7 reserves the right to cancel or modify any bonus offer at any time. In the event of a suspected breach of the bonus policy (e.g., bonus abuse, use of multiple accounts), ok7 may withhold associated winnings pending investigation.
• Free spins awarded as part of a promotion will be credited to eligible games only and expire within the period specified on the offer page.

By claiming any bonus at ok7 you automatically agree to the specific terms of that promotion in addition to these general Terms and Conditions. ok7 recommends reading individual promotion terms carefully before opting in.

5. Prohibited Activities & Acceptable Use

The ok7 platform is provided for personal, recreational gaming only. Any misuse of the platform undermines the experience for all users and may result in account termination and legal action where appropriate.

The following activities are strictly prohibited on the ok7 platform:

• Using automated tools, scripts, bots, or AI-assisted programs to gain an unfair advantage in any game or betting market.
• Opening or operating multiple accounts on the same device, IP address, or under the same identity for the purpose of abusing promotions or circumventing limits.
• Using the platform for any money laundering, fraudulent activity, or any other illegal purpose.
• Attempting to reverse-engineer, hack, or tamper with any part of the ok7 platform, its software, or underlying systems.

6. Account Suspension & Termination

ok7 reserves the right to suspend, restrict, or permanently close any user account under the following circumstances:

• Breach of any provision within these Terms and Conditions.
• Provision of false, misleading, or incomplete registration information at any point.
• Confirmed instances of bonus abuse, collusion between players, or match-fixing activities.
• Failure to complete KYC verification within the required time window after being requested.
• Self-exclusion request from the player, or a mandatory exclusion order from a relevant authority.

On account termination, any real-money balance remaining after satisfaction of pending wagering requirements will typically be returned to the registered payment method, subject to identity verification. Balances derived solely from bonus funds will be forfeited.

7. Intellectual Property

All content on the ok7 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the exclusive property of ok7 or its content providers and is protected by applicable intellectual property laws.

You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the ok7 platform without express written consent from ok7. Unauthorized use of ok7 branding, materials, or content for commercial purposes is strictly prohibited.

• Game software and content provided by third-party studios (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming) remain the intellectual property of their respective owners.
• ok7 grants you a limited, non-exclusive, non-transferable license to access and use the platform for personal recreational purposes only.
• Any feedback, suggestions, or ideas submitted to ok7 may be used by ok7 freely without obligation or compensation to you.

8. Limitation of Liability & Disclaimers

ok7 provides its gaming services on an "as is" and "as available" basis. While we take every practical step to ensure an uninterrupted, secure, and fair gaming experience, ok7 does not warrant that the platform will be error-free, uninterrupted, or free from viruses or other harmful components.

To the maximum extent permitted by applicable law, ok7 and its affiliates, directors, employees, and agents will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. This includes, without limitation, losses arising from service interruptions, errors in game outcomes (which will be corrected upon detection), orunauthorized access to your account resulting from your failure to secure your login credentials.

9. Privacy & Data Protection

ok7 is committed to protecting your personal data. All information collected during registration and throughout your use of the platform is handled in accordance with our Privacy Policy. We use SSL encryption and industry-standard security protocols to keep your data safe at all times.

• Your name, contact details, and payment information are collected solely for the purposes of account management, identity verification, and processing of financial transactions.
• ok7 does not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
• By accepting these terms you consent to ok7 processing your personal data as described in our Privacy Policy. You may withdraw consent at any time by contacting our support team, subject to any legal or contractual retention obligations.
• For full details on how ok7 collects, stores, and uses your data, please review our Privacy Policy available at /privacy-policy.

10. Changes to These Terms

ok7 reserves the right to amend, update, or replace these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. It is your responsibility to review these terms periodically.

Your continued use of the ok7 platform following any update to these Terms and Conditions constitutes your acceptance of those changes. If you disagree with any revised terms, your sole remedy is to discontinue use of the platform and close your account.

11. Governing Law & Dispute Resolution

These Terms and Conditions shall be interpreted in accordance with general principles of international online gaming law. In the event of any dispute arising from your use of the ok7 platform, we encourage you to contact our support team in the first instance to seek an amicable resolution. ok7 aims to resolve all support queries within 72 hours of receipt.

Players based in Bangladesh acknowledge that they access and use the ok7 platform at their own discretion and are responsible for ensuring their local compliance. ok7 makes no representation that its services are appropriate or legally available in every jurisdiction. Nothing in these Terms constitutes legal, financial, or tax advice.

12. Contact & Support

If you have any questions regarding these Terms and Conditions, wish to raise a complaint, or need assistance with your account, please contact the ok7 support team. Our support staff are available around the clock to assist players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, and beyond.

You can reach us at [email protected]. Please note that email is displayed as plain text for security reasons and is not a clickable link. Our team will respond to your query as promptly as possible, typically within 24-48 hours during Bangladesh Standard Time (BST, UTC+6) business hours.